Thanks for shopping with us!
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it. You may return it on a Friday night at 1NE or ship it back to us if that's easiest for you.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the proof of purchase that can be retrieved via your email the day you purchased the item (s).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Once approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Please don't hesitate to contact us with any questions!